Privacy Policy

Privacy Policy
Effective Date: January 26, 2025 Last Updated: [07/02/2025]

This Privacy Policy describes how MYOPHYSX LLC collects, uses, and protects personal information when you visit https://myophysx.com (the "Website").  By using this Website, you confirm that you have read and understood this Privacy Policy and, where applicable, you provide your freely given, specific, informed, and unambiguous consent to the collection and processing of your personal data as described herein. 

You may provide us with personal information when you:

• Fill out forms or contact us
• Subscribe to newsletters or updates
• Register for services or make a purchase

Examples include:

• Name
• Email address
• Phone number
• Payment information (if applicable)
• Any other details you voluntarily submit

We automatically collect certain data when you use our Website, such as:

• IP address
• Browser type and version
• Device and operating system
• Pages visited, time on site, and referring URLs
• General location (based on IP)

We use your information to:

• Operate, maintain, and improve the Website
• Respond to your inquiries or support requests
• Send updates, newsletters, or promotional content (if opted in)
• Process payments and transactions (if applicable)
• Analyze usage trends to enhance user experience
• Comply with legal obligations

We collect and process your data based on the following legal grounds:

• Your consent (e.g., for marketing or subscriptions)
• To fulfill contractual obligations (e.g., purchase transactions)
• Our legitimate interest (e.g., website optimization)
• Compliance with legal requirements

We do not sell or rent your personal information. We may share information with:

• Service Providers: For hosting, analytics, payment processing, etc.
• Legal Authorities: If required by law or to protect our rights or safety
• Business Transfers: In connection with a merger, sale, or acquisition

We use cookies and similar technologies to analyze traffic and improve user experience. You will be presented with a cookie consent banner where you can accept or reject optional tracking. We use cookies to:

• Maintain Website functionality
• Analyze user behavior and traffic patterns

You can control cookies via your browser settings. Disabling cookies may limit some features of the Website.

We use a cookie banner that complies with the General Data Protection Regulation (GDPR). Cookies and analytics tools are only enabled after you provide explicit consent through the banner. You may accept or decline the use of cookies at any time. Non-essential cookies, such as those used for tracking, analytics, or advertising, are blocked by default until consent is given. You may also manage or withdraw your cookie preferences via your browser settings or by revisiting the cookie banner.

We take reasonable administrative, technical, and physical precautions to protect your data. However, no system is completely secure. Use of the Website is at your own risk.

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. You may request deletion of your personal data at any time.

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of external sites. Please review their policies before providing any information.

You may have the right to:

• Access, update, or delete your personal data
• Opt out of promotional communications
• Request data portability
• Withdraw consent for data use

To make a request, contact us at: support@myophysx.com

If you are located in the European Union (EU) or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access – Request a copy of your personal data.
   
• Right to Rectification – Request corrections to inaccurate or incomplete data.
   
• Right to Erasure (“Right to be Forgotten”) – Request deletion of your data.
   
• Right to Restriction of Processing – Ask us to limit the way we use your data.
   
• Right to Data Portability – Receive your data in a structured, commonly used format.
   
• Right to Object – Object to the processing of your data in certain circumstances.
   
• Right to Withdraw Consent – Withdraw consent at any time where processing is based on consent.
   
• Right to Lodge a Complaint – File a complaint with your local data protection authority.
   

To exercise these rights, please contact us at: support@myophysx.com

Our Website is not intended for children under age 13. We do not knowingly collect personal data from children. If you believe we have done so, please contact us and we will take appropriate action in accordance with COPPA (Children’s Online Privacy Protection Act).

• 11.1 We utilize ChatGPT, supported by OpenAI, to provide an enhanced user experience via our AI Assistant.
• 11.2 Users authenticate their accounts through OpenAI. Limited access may be available for free, with extended access available by connecting a personal OpenAI API key.
• 11.3 Data entered into the AI Assistant is not stored or used to identify users. No profiling, diagnosis, or clinical decision-making is performed. Use is for educational and informational purposes only.

Our Website does not respond to "Do Not Track" signals from web browsers or similar mechanisms.

We may update this Privacy Policy from time to time. The most recent version will be posted on this page with the updated Effective Date.

If you have questions or concerns about this Privacy Policy or your data, please contact:

MYOPHYSX LLC
Email: support@myophysx.com

Thank you for trusting MYOPHYSX.